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Notes on ai and customer loyalty
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The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) Model and the Net Human-Agent Score (NHAS) in Autonomous Commerce
The paper introduces a new model called Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) and a metric called Net Human-Agent Score (NHAS). These tools are designed to help brands adapt to the…
The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) Model and the Net Human-Agent Score (NHAS) in Autonomous Commerce
The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) model is introduced in this research, aiming to account for the effects of autonomous AI agents on traditional customer loyalty paradigms. The…
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