FIELD NOTES TOPIC

ai and customer loyalty

2 notes, newest first.

  1. The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) Model and the Net Human-Agent Score (NHAS) in Autonomous Commerce

    Source note ·

    The paper introduces a new model called Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) and a metric called Net Human-Agent Score (NHAS). These tools are designed to help brands adapt to the…

  2. The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) Model and the Net Human-Agent Score (NHAS) in Autonomous Commerce

    Source note ·

    The Dynamic Verifiable Multi-Agent Human Agentic Loyalty Loop (DVM-HALL) model is introduced in this research, aiming to account for the effects of autonomous AI agents on traditional customer loyalty paradigms. The…