How workers are unlocking new ways of working

Source facts

OpenAI reports an analysis of more than 1.5 million work-related ChatGPT messages from April through July 2026. In a sample of roughly 6,200 workers observed consistently, the share of occupation-specific AI activity involving previously used cross-occupation tasks increased from 13.1% in April to 25.9% in July.

Analysis

The report suggests that AI-supported task crossover can become recurring work rather than one-off experimentation, potentially broadening jobs before titles change. It makes work design and workflow governance relevant alongside tool access.

Uncertainty/Doubt

• The sample, classifications, exclusions, and interpretation are OpenAI-reported from its own product data; generalization beyond the observed users is uncertain.